Digitalisation makes for better everyday life

Digital services make transactions smoother and enable the use of services regardless of time and place. Public services must also be provided equally and fairly, on the terms of each citizen.

Support for distance learning and secure services for higher education

Distance learning has taken on a permanent role as part of a more sustained digital leap, and high volume of remote work as well as distance teaching and learning services continued to be used. Together with its partners, CSC took on the challenge of needs-based development of digital services.

Universities had introduced digital entrance examinations in spring 2020, and in 2021, a decision was taken to make this procedure permanent. In addition, CSC supported the planning and organization of higher education institutions' student admissions. Around 29 000 applicants used solutions supported by CSC to sit their entrance examinations.

The high level of Funet video service use, which had begun in March 2020, also continued in 2021. The video services were strengthened to provide a reliable platform for supporting higher education institutions’ online teaching.

The number of Funet miitti meetings by month in 2020–2021

 

In the development of EXAM, a tool for sitting and assessing examinations electronically, CSC continued to address the issues of on-going distance learning and diversification of ways of verifying learning. Despite the fact that the pandemic restricted students' possibilities of sitting exams, the use of the EXAM system grew, and the number of exams taken exceeded the 2019 figure. The EXAM visits functionality has enabled students to pursue their studies flexibly during the exceptional period, and they have used it actively.

EXAM
  Higher education institutions in the EXAM consortium Taken exams Higher education institutions participating in the EXAM visit EXAM visits
2021 27 n. 179 000 17 8700
2020 27 n. 124 000 15 2500
2019 27 n. 170 000 7 (EXAM visit taken into use in 08/2019) 1200
2018 27 n. 108 000 - -
2017 26 n. 59 000 - -
2016 22 n. 26 000 - -

The volume of materials distributed through the Library of Open Educational Resources (OER) increased in 2021, reaching 1620 learning resources for different levels of education.  During the year, 15 libraries implemented interfaces to integrate the learning materials of the service into their online libraries.

The amount of education materials in the open education library 2019–2021

 

Identification solutions were developed further, and service providers were supported in deploying them to enable smooth distance learning in basic, secondary and higher education and to facilitate the use of digital learning materials.

In 2021, Haka user identification system counted around 65.7 million logins, which represents a year-on-year increase of about 17%.

Haka logins 2012–2021

 

The ownership of the MPASSid identification solution used in basic and secondary education to facilitate logging into learning services was transferred from the Ministry of Education and Culture to the Finnish National Agency for Education in 2021. The increase in the use of distance learning and digital services in teaching was also reflected in MPASSid logins, which reached 9.17 million (+62%) in 2021.

MPASSid logins

 

Expert services support the digitalisation of higher education institutions’ daily work and promote interoperability

Through its expert services, CSC promoted the digitalisation of students’ and staff's daily work at almost all Finnish higher education institutions. Development of the Peppi system package was promoted by supporting the application development carried out by the Peppi consortium consisting of 32 higher education institutions as well as facilitating cooperation between the institutions making up the consortium. The joint deployment of Peppi services at four universities was completed in cooperation with the universities. CSC also supported nine universities in measures enabling a controlled transition from the Oodi system to the Peppi service package (six universities) or the Sisu system package (three universities) in 2021 as well as the controlled archiving of Oodi’s data content and the winding down of the Oodi consortium. Excellent customer feedback was received on CSC's expert services.

Individual learning paths through supporting student mobility

The scope of learners’ personal competence needs is expanding, and higher education institutions’ efforts to develop more versatile ways of supporting learners’ individual competence paths are gathering momentum. To this end, cross-institutional studies between different higher education institutions and degree structures enable students to smoothly apply for study rights and include the studies in their study plan.

CSC supports the provision of cross-institutional studies by offering mobility services. The Joopas service maintained by CSC, which has supported flexible study rights (JOO) for a long while, is being replaced by the modern Service for Cross-Institutional Studies, which will be integrated into the higher education institutions' systems. This service will display the universities’ versatile offering directly in a view that is familiar for students. In addition to registration, the Service for Cross-Institutional Studies allows students to transfer studies completed elsewhere to their own higher education institution and have them recognized.

Rebuilt in 2021, the EMREX data transfer solution will join the Service for Cross-Institutional Studies in supporting learners' independent free mobility by offering the possibility of transferring studies completed abroad to their home higher education institution for recognition and having them recognized. In the future, officials at higher education institutions will be able to bring up a uniform view showing the study attainments a learner has automatically transferred for approval, regardless of the higher education institution or country in which the attainments were completed.

The introduction of the new services and operating methods developed with higher education institutions is expected to encourage learners to take cross-institutional studies and thus diversify students' personal learning paths, supporting today’s working life and further studies

Eduuni services support cooperation across organizational boundaries

The aim of the Eduuni service is to productize the best cooperation tools in the market and deliver a single, easy-to-use service package. At the core of Eduuni is the Eduuni-ID functionality for identity and access management, which is based on using a person's e-mail address as their identity.

Eduuni-ID enables the equal participation of a higher education institution’s internal and stakeholder users, for example, allowing everyone to log in using their existing user IDs.

CSC also provides cooperation services in keeping with the Eduuni concept for the Government ICT Centre Valtori. These services are known as the central government’s Tiimeri services. In addition, Eduuni-ID’s identity and access rights management functionality is used by the in-house services of some 35 organizations.

The use of Eduuni services continues to grow, and in 2021, the limit of 50,000 active users per year was exceeded. Eduuni users come from more than 3,000 organizations and 80 countries.

The use of Eduuni 2018–2021

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