Required cookies

This website uses cookies necessary for its operation in order to provide the user with content and certain functionalities (e.g. language selection). You have no control over the use of these cookies.

Website visitor statistics

We collect visitor statistics on the use of the site. The data is not personally identifiable and is only stored in the Matomo visitor analytics tool managed by CSC.

By accepting visitor statistics, you allow Matomo to use various technologies, such as analytics cookies and web beacons, to collect statistics about your use of the site.

Change your cookie choices and read more about visitor statistics and cookies

CSC

Poutanet’s offering ranges from a compact “network-in-a-box” solution and larger cell-on-wheels systems to a simplified operations platform that enables even non-telecom personnel to manage networks efficiently. As temporary network deployments become increasingly complex, Poutanet is exploring AI-powered tools to simplify operations, accelerate troubleshooting, and reduce operational complexity.

“Incorporating AI into current tools is an obvious approach,” says Martti Ylikoski, Managing Director at Poutanet.

At this stage, the company turned to the services of the LUMI AI Factory. AI-powered tools are being developed to make the product as user-friendly as possible for the end user.

Poutanetin tiimin jäsenet
Poutanet team members Tuomo Peltola, Martti Ylikoski, Heikki Almay and Kaarle Ritvanen

Poutanet is testing AI enhancements to its Sunshine management solution. These include a troubleshooting wizard using a dynamic Retrieval- Augmented Generation (RAG) and autonomous agents with OpenClaw. Over time, these and more AI features will be needed in commercial deployments.

With LUMI, hardware is no longer a limiting factor

When testing openly available large language models (LLM) with existing training data, the developers noticed gaps in domain specific topics that could not easily be fixed by adding documentation. To address this, Poutanet decided to fine-tune their own LLM using proprietary materials and the LUMI supercomputer for model tweaking and data preparation to receive the best possible outcome.

“With using LUMI supercomputer, we are no longer hardware limited but can run many more fine-tuning iterations compared to using our own servers. In other words, we wanted to put the constraint on our side in our ability to generate and gather enough training data,” Ylikoski continues.

The chatbot platform is developed in Python and runs on LUMI’s high-performance AMD GPU infrastructure. It combines Streamlit for the user interface, FastAPI for backend services, Ollama for running AI models locally, and LlamaIndex for retrieving relevant information from knowledge sources. This allows the chatbot to provide accurate, context-aware responses for the user while integrating with external systems and live data sources.

Training, expert support and AI computing from the LUMI AI Factory

To accelerate development, Poutanet combined several services offered by the LUMI AI Factory. Through the Try & Buy service, the company was able to explore and validate AI use cases before committing to larger-scale deployment. LUMI AI Factory’s training and expert support helped the team build the necessary skills and identify best practices for developing domain-specific AI solutions.

The project also benefited from access to LUMI’s advanced AI computing resources, which were used for data processing, model fine-tuning, and testing. This enabled faster experimentation cycles and removed infrastructure limitations, allowing Poutanet to focus on improving model quality and preparing the solution for real-world use.

Prototype for technical support queries in use

Poutanet is currently conducting its first internal live validations, aiming to reduce resolution time while also reducing cognitive load and stress for users. Initial results are promising, but the development is still ongoing.

The project has delivered a working AI assistant prototype for technical support queries, with early tests showing potential to streamline network setup. Two prototype variants are currently under internal development and evaluation. A production pilot is planned for autumn 2026, with the aim of validating the solution in a real operational environment and laying the groundwork for future AI-assisted operations.

Leveraging European AI infrastructure such as the LUMI AI Factory enables organisations to develop and deploy AI solutions while maintaining greater control over data, skills, and technology.

“Using the LUMI supercomputer for training local models keeps critical technology stack elements in Europe, helps build local AI skills and reduces risks for leaking competitive data sets. Local models also provide our customers with greater data privacy and sovereignty, eliminate API costs, and ensure uninterrupted operation. On the other hand, cloud-based frontier models offer the highest level of capability. Ultimately, it is a trade-off, and our role is to give customers the flexibility to choose the approach that best suits their needs,” says Ylikoski.

As the project progresses, Poutanet demonstrates how the LUMI AI Factory can support innovation in telecommunications through AI-assisted network operations while maintaining data sovereignty and operational resilience.

Images: Adobe Stock (header image) and Poutanet